GDPR NOTICE

Data Controller: Automassist, 28 avenue des Pépinières, 94260, France. Contact our Data Protection Officer (DPO) at [email protected].

Scope of Data Collected: Automassist may collect various categories of personal data directly from you or indirectly through the use of our website and services, including:

• Account Information:
  
  
  • Identification data (name, email address, username, password)
  • Contact details (postal address, email address, phone number)
    
     
• Usage Data:
  
  
  • Information about how you use our services, including features utilized and frequency of interactions
    
     
• Marketing and Communication Data:
  
  
  • Your preferences for receiving marketing communications and your communication preferences
    
     
• Technical Data:
  
  
  • IP addresses, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform

Purposes and Legal Basis for Processing: Automassist collects and processes personal data for the following purposes:

• Account Management:
  
  
  
  • To manage your registration, account, and authentication of your identity
  • Legal Basis: Performance of the contract
    
     
• Service Delivery:
  
  
  • To provide, maintain, and support our services
  • Legal Basis: Performance of the contract
    
     
• Marketing and Promotions:
  
  
  • To send you promotional materials and offers
  • Legal Basis: Consent
    
     
• Improving Our Services:
  
  
  • To analyze and improve the functionality of our website and services
  • Legal Basis: Legitimate interests to improve our services
    
     
• Compliance and Legal Obligations:
  
  
  • To comply with legal obligations, court orders, or in response to lawful requests by public authorities
  • Legal Basis: Compliance with legal obligations

Recipients of Data: The data collected may be used by Automassist, its employees, and its service providers for the execution of the contract and the implementation of the purposes described above. We may share data with:
 

• Authorized service providers and partners who process data on our behalf and in accordance with our instructions
• Legal and regulatory authorities, where required by law
• Advertising partners for marketing purposes

Data Retention Periods: Data is retained for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements:
 

• Account Information:
  
  
  • Retained for the duration of your account’s existence and for a period afterward as required by applicable laws
    
     
• Marketing Data:
  
  
  • Retained until you withdraw your consent
    
     
• Technical Data:
  
  
  • Retained for a period necessary to analyze and improve our services

Data Storage and Transfers: All data is stored on servers located within the European Economic Area (EEA) or in the United States, ensuring compliance with GDPR standards. When transferring data outside the EEA, we ensure it is protected by appropriate safeguards, such as standard contractual clauses approved by the European Commission.

Data Security: We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of the data processing activities we conduct. These measures include:

• Encryption of sensitive data
• Regular audits of our data security practices
• Restricted access to data to authorized personnel only

Your Rights: Under GDPR, you have the following rights concerning your data:

• Right of Access:
  
  
  • To request access to your data and obtain a copy of it
    
     
• Right to Rectification:
  
  
  • To request correction of inaccurate or incomplete data
    
     
• Right to Erasure:
  
  
  • To request deletion of your data where it is no longer necessary for the purposes for which it was collected
    
     
• Right to Restriction of Processing:
  
  
  • To request the restriction of data processing under certain conditions
    
     
• Right to Data Portability:
  
  
  • To receive your data in a structured, commonly used, and machine-readable format, and to have it transmitted to another controller where feasible
    
     
• Right to Object:
  
  
  • To object to the processing of your data based on legitimate interests or for direct marketing purposes
    
     
• Right to Withdraw Consent:
  
  
  • To withdraw your consent at any time where processing is based on consent

To exercise these rights, contact our DPO at [email protected]. You may also lodge a complaint with a supervisory authority if you believe that your data has been processed unlawfully.

Cookies: We use cookies on our website for various purposes, including to improve the functionality of our website, analyze usage patterns, and provide personalized content and advertisements. The types of cookies we use are:

• Functional Cookies:
  
  
  • Necessary for the operation of the website
    
     
• Performance Cookies:
  
  
  • To optimize website performance and address technical issues
    
     
• Marketing Cookies:
  
  
  • To record your preferences and provide personalized content and advertisements

Your consent is required for non-essential cookies, and you can manage your cookie preferences through our website.

Changes to this Notice: Automassist reserves the right to update this data protection notice regularly to reflect changes in our services or legal requirements. Updates will be communicated to you, and continued use of our services constitutes acceptance of the updated notice.

For any questions or clarifications regarding the processing of your data, please contact our DPO at [email protected].